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Frequently Asked Questions



Q. Can an individual consumer purchase furniture direct from the Riverside factory?
A.

Riverside Furniture does not sell directly to individual consumers. For product availability, pricing, ordering and shipping information, please contact your nearest Riverside dealer which can be found by using our dealer locator.


Q. Where is the nearest Riverside Furniture dealer to where I live?
A.

For a list of Riverside dealers closest to where you live, please visit our dealer locator on this website.


Q. Where can I purchase replacement parts for the Riverside furniture that I have already purchased?
A.

Replacement parts, such as hardware, drawer guides, glass, light bulbs, etc…, can be purchased through the furniture dealer where you obtained your furniture. Many times, consumable items such as light bulbs, as well as glass components, can be purchased through your local hardware or home improvement store.


Q. How can I determine if the piece of Riverside furniture that I am interested in purchasing will match the finish of furniture that I already own?
A.

For help with matching finishes on the furniture you are wishing to purchase, your local Riverside dealer will often have finish samples that can assist you with this process. Please contact your nearest Riverside dealer by using our dealer locator.


Q. How do I properly care for my Riverside furniture?
A.

To maintain the beauty of your furniture and to minimize any damage in moving and handling of your furniture, please read the section on "Caring for your Furniture" under the furniture care section of this website.


Q. How do I get problems such as damaged, broken, or non-working components resolved for Riverside furniture that I own?
A.

Any problems that you may experience with your Riverside furniture can be resolved through the dealer from which you purchased your furniture as they are best equipped to resolve service issues.


Q. I own a retail furniture store. How can I become a stocking Riverside furniture dealer?
A.

Please email to us your company name, complete address, including zip code and phone number and we will contact the Sales Manager in your area.

 
 
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